Privacy Policy

Effective Date: February 25, 2026

Last Updated: February 25, 2026

Company: NutriRisk LLC ("NutriRisk," "we," "our," or "us")

Introduction

NutriRisk LLC operates the NutriRisk mobile and web application (the "Service"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the Service.

NutriRisk is not a healthcare provider, medical device, or HIPAA-covered entity. The information you provide is used solely to generate educational, AI-driven nutritional analysis. It is not transmitted to, or shared with, any healthcare provider on your behalf.

1. Age Requirements & Children's Privacy (COPPA)

The Service is intended exclusively for users 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will delete such information immediately.

In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect data from children under 13. If you believe we have collected information from a child under 13, contact us immediately at support@nutririskapp.com.

2. Information We Collect

Health & Personal Information You Provide:

  • Demographics: age, gender, height, weight, ethnicity, location
  • Lifestyle data: diet type, activity level, sleep, stress, alcohol/drug/caffeine use
  • Health data: symptoms, medical conditions, medications, supplements, food allergies
  • Uploaded files: lab test results (PDF, images)
  • Pregnancy and family information (optional, for females)

Account Information:

  • Email address and authentication credentials
  • Profile data saved to improve your experience across sessions

Automatically Collected Information:

  • Device type, operating system, and app version
  • Usage analytics (pages visited, features used) — anonymized
  • IP address (for security and fraud prevention only)

We do not use cookies for advertising or tracking across third-party websites.

3. How We Use Your Information
  • To generate AI-powered nutritional deficiency analysis tailored to your profile
  • To save and display your assessment history within the app
  • To improve the accuracy and performance of the Service
  • To send transactional emails (e.g., account notifications) — not marketing without consent
  • To comply with legal obligations and enforce our Terms of Service
  • To detect, prevent, and address fraud, security, and technical issues

We do NOT use your health data to train AI models sold to third parties. We do NOT sell, rent, or trade your personal information.

4. AI Processing & Third-Party Services

To generate your health analysis, your information is processed by third-party AI services (including large language model providers). By using the Service, you explicitly consent to your data being transmitted to these services for analysis purposes.

These third-party providers are bound by their own privacy policies and data processing agreements. We select providers who commit to not using your data for training their general AI models.

We may also use third-party services for:

  • Cloud storage and database infrastructure
  • Authentication and account management
  • Payment processing (if applicable — processed by Apple App Store)
  • Analytics (anonymized, aggregated usage data only)
5. Data Security

We implement industry-standard technical and organizational security measures to protect your information, including encryption in transit (TLS) and at rest.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. You use the Service and transmit data at your own risk. We are not liable for breaches resulting from factors outside our reasonable control, including user negligence, device loss, or third-party infrastructure failures.

6. Data Retention & Your Right to Delete

We retain your data for as long as your account is active or as needed to provide the Service. You may delete your account and all associated data at any time through Settings → Delete Account in the app.

Upon deletion request, your personal health data will be permanently removed from our active systems within 30 days. Anonymized, aggregate data may be retained for analytics purposes.

You may also submit a data deletion request by emailing: support@nutririskapp.com

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You may request a copy of the personal information we have collected about you
  • Right to Delete: You may request deletion of your personal information
  • Right to Opt-Out: We do not sell personal information. You have a right to opt-out of any future sale
  • Right to Non-Discrimination: We will not discriminate against you for exercising these rights
  • Right to Correct: You may request correction of inaccurate personal information

To exercise these rights, contact us at support@nutririskapp.com. We will respond within 45 days as required by law.

8. Sensitive Health Information & Not-a-Medical-Device Notice

NutriRisk collects sensitive health-related information including medical conditions, medications, symptoms, and lab results. This information is used solely to generate your personalized nutritional analysis.

IMPORTANT: NutriRisk is NOT a medical device as defined by the FDA or any other regulatory body. It is not intended to diagnose, cure, treat, or prevent any disease or medical condition. The Service does not create a doctor-patient relationship.

Your health data is treated with the highest level of sensitivity. We do not share it with insurance companies, employers, or government agencies unless legally compelled to do so.

9. Arbitration Agreement & Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to this Privacy Policy or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. You agree to waive your right to a jury trial.

CLASS ACTION WAIVER: You agree that any claims must be brought in your individual capacity and not as a plaintiff or class member in any class action, class arbitration, or representative proceeding.

This agreement to arbitrate does not prevent you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.

10. Governing Law

This Privacy Policy is governed by the laws of the United States and the state in which NutriRisk LLC is registered, without regard to conflict of law principles. Any legal action not subject to arbitration shall be brought in the courts of that state.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date and, for significant changes, by sending an email notification or displaying a notice in the app. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

12. Contact Information

For privacy-related inquiries, data requests, or concerns:

support@nutririskapp.com

NutriRisk LLC

We will respond to all privacy inquiries within 45 days as required by applicable law.