Request Account & Data Deletion

You can request deletion of your NutriRisk account and associated data using either of the two methods below. No reason is required, and you will never be charged a fee for submitting a request.

When your deletion request is processed, the following personal and health data linked to your account is permanently deleted from our active and backup systems within 30 days:

• Account information (email address and authentication credentials)
• All saved health assessments and analysis results, including AI reports
• Demographics, lifestyle, and health information you entered (age, gender, diet, symptoms, conditions, medications, supplements, allergies, etc.)
• Uploaded lab test result files (PDFs and images)
• Assessment history and progress tracking data
• Reminder settings and notification preferences
• Pregnancy and family information (if provided)

The following information may be retained as permitted or required by law:

• Anonymized, aggregated analytics that can no longer be linked to you (used only to improve the app).
• Transaction records related to in-app purchases (retained as required for financial/tax record-keeping; these do not contain your health data).
• Limited security logs retained to prevent fraud or as required by law, kept only for the minimum period necessary.

Note: NutriRisk does not share your health data with insurance companies, employers, or third parties, and nothing is sold.

• When you delete from within the app, your data is removed from the app interface immediately.
• All associated personal and health data is permanently purged from active systems within 30 days of the request.
• Email-submitted requests are completed within 30 days of identity verification.
• Backup copies are overwritten on a rolling basis and fully removed within 90 days.